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Alain Luminaires' Terms of Service

By using Alain Luminaires website and ordering facilities you hereby agree to the following terms and conditions of Alain Luminaires.

1. All products listed on are described to the best of our ability, and all care is taken to ensure the information is correct. Please note that colours may vary slightly from those displayed by your monitor or mobile device. Alain Luminaires may amend, add or remove any information on this site at any time without notice. Your continued use of the website after any such changes will indicate your acceptance of any such changes. All prices are in Australian dollars and inclusive of GST.

2. All purchases are subject to availability of stock, however if your purchase is not available for any reason we will contact you. If the product you wanted is out of stock we can place an order for you, then contact you once the product arrives.

3. As a condition of your use of this website you agree to indemnify Alain Luminaires from and against any liability, damage or loss that you incur or suffer as a result of any action, inaction or omission on Alain Luminaires' part. Alain Luminaires will not be liable for any injury, loss, claim or damages including lost profits or savings in any way connected with the use of any information on this website.

4. Alain Luminaires’ Terms and Conditions are governed by the laws in force in Victoria, Australia.

5. Alain Luminaires guarantees that the products are of an acceptable high quality when sold to the consumer. However, if the product is found to have a manufacturing fault, Alain Luminaires will exchange the product for free once the damaged product has been returned and received by Alain Luminaires. Please advise as soon as possible if a product is damaged or faulty on arrival.

6. At all times we endeavour to ensure that information provided by you is collected and held in accordance with Australian privacy laws, and treated with strict confidentiality. The information you provide to Alain Luminaires about yourself or someone else when placing an order is only used to complete the transaction of that order. We use return email addresses to answer emails we receive.

If you have any questions about Alain Luminaires’ Terms of Service or website practices please contact us on (03) 9555 0211.